Support
Every SSRE app is supported by the same person who built it.
What to include
It helps enormously if your message mentions:
- the app name and its version number (shown in the app's settings screen)
- your device and iOS version
- what you expected to happen, and what happened instead
Common questions
- How do I restore a purchase?
- Open the app's settings and use Restore Purchases. Purchases are tied to your Apple Account, so a restore also brings them to a new device signed in with the same account.
- I lost my data after changing devices.
- Most SSRE apps store data on the device itself. If the app supports iCloud, sign in to the same Apple Account on the new device. If it doesn't, data moves across with an encrypted iPhone backup.
- Can you add a feature?
- Please ask. Requests genuinely shape what gets built next — especially when you explain the situation the feature would help with.
- Is my data collected?
- Per-app details are in each app's privacy policy, linked from its page. As a rule, SSRE apps ask for the minimum they need to work.
App-specific support
Pick an app for the details that apply to it.
