さいふ残高メモ support

Email us

Write in English or Japanese. We usually reply within a few business days.

rs_app_support@icloud.com

What to include

It helps enormously if your message mentions:

• •the app name and its version number (shown in the app's settings screen)
• •your device and iOS version
• •what you expected to happen, and what happened instead

Common questions

How do I restore a purchase?

Open the app's settings and use Restore Purchases. Purchases are tied to your Apple Account, so a restore also brings them to a new device signed in with the same account.

I lost my data after changing devices.

Most SSRE apps store data on the device itself. If the app supports iCloud, sign in to the same Apple Account on the new device. If it doesn't, data moves across with an encrypted iPhone backup.

Can you add a feature?

Please ask. Requests genuinely shape what gets built next — especially when you explain the situation the feature would help with.